Terms & Conditions | Privacy Policy
Last Updated: 13.02.24
Reservation Terms & Conditions
Please note that all Reservations at Laki Kane are subject to the following terms and conditions:
🌴 Calls to our reservations line (020 7607 0766) may be recorded for training and quality purposes.
🌴 We allow 15 minutes grace period after your reservation time, after which your table may be released and your reservation may be canceled. Please note that although we endeavor to answer all calls, at peak times you may not be able to get through to us. Planning your journey in advance is recommended.
🌴 Below are the minimum notice periods we require for canceling your Reservation. If cancellations are made outside of these notice periods we reserve the right to retain Reservation deposits:
- Reservation between 1 and 14 guests – minimum 48 hours prior to your reservation
- Reservation of 15 or more guests – minimum 7 days prior to your reservation
- Full venue hire – minimum 28 days prior to your reservation
🌴 Voucher Reservations for experiences are subject to a maximum of three date changes. We will not be able to honour your voucher if not redeemed after the third date change.
🌴 Due to licensing restrictions, we sadly are not able to accommodate guests under the age of 18. Our venue operates Challenge 25 policy, if you appear to be under 25, you may be asked for identification.
🌴 To prove your age we require a valid form of ID (passport/driving license). We reserve the right to refuse entry and/or service if a valid ID isn’t provided.
🌴 Our dress code is smart casual. Please refrain from wearing sportswear, loungewear, and beachwear, including tracksuits, gym leggings, shorts and flip-flops.
🌴 Reservations are at the discretion of our Management team and we reserve the right to refuse Reservations, including for blacklisted customers or where payments are rejected due to fraud prevention checks.
🌴 Please note that a discretionary 12.5% service charge is added to your bill on both our table and bar service.
🌴 All ticket purchases will be subject to a Reservation fee and tickets are non-refundable.
🌴 Experience Reservations are subject to a minimum number of seats booked, and all experiences, deposits, pre-orders and package pre-payments are non-refundable.
🌴 In unforeseen circumstances that fall out of our control we reserve the right to move or cancel reservations.
🌴 We are unfortunately no longer able to accommodate dogs at any time of day.
🌴 Change in your crew’s size? No worries, just let us know 24 hours in advance. Otherwise, part of your deposit may be non-refundable / your original spend will still apply.
Gift Cards and Vouchers
Gift Card and/or Voucher will mean a prepaid stored-value card, promotional material such as a flier/leaflet/card or electronic/digital voucher issued by Laki Kane, which can be used as a substitute for cash to purchase food and drink, or experiences up to the monetary value loaded onto the card or voucher.
The terms “Gift Card” and “Voucher” are used interchangeably to refer to the same instrument throughout the terms below.
- Each Voucher/ Gift card can only be redeemed once.
- Only one Voucher/ Gift card can be redeemed per booking.
- The Voucher/ Gift card holds no cash value and cannot be exchanged or refunded.
- The Voucher/ Gift card can only be used in exchange for services of equivalent value.
- The Voucher/ Gift card cannot be used in conjunction with any other promotions, discounts, or special offers.
- The Voucher/ Gift card can be redeemed on experiences, food, and drinks at Laki Kane.
- You can redeem your Voucher/Gift card only by making a reservation. We will not be able to redeem Vouchers/ Gift Cards presented by guests to the venue, if no prior reservation is made.
- Lost or stolen Voucher/ Gift card cannot be replaced or refunded.
- All reservations are subject to availability.
- The Voucher/ Gift card can not be redeemed after the expiry date.
Miss Jones Exclusive, including the above, plus;
- The gift card is redeemable at Laki Kane and is exclusively valid for use Monday to Thursday.
- Laki Kane reserves the right to amend or withdraw this offer at any time without prior notice.
Premium Rum Making Experience
How it works:
All you have to do is pay for the experience you wish to purchase and you’ll receive a voucher and booking information to you, or directly to the recipient. Then you just need to check the info and book your experience.
Participant Guidelines:
- Minimum age: 18
- There is no disabled access
- Due to the use of hot liquids, the experience is not recommended for people with serious disabilities or pregnant women
- Please mention any food /drinks related allergies to staff before commencement
- No spectators or children are permitted
- The experience content, equipment used and restrictions may vary.
Availability:
The experience is available Fridays (17.30) and Saturdays (16.30) (subject to demand) throughout the year. Excluded dates may apply.
We recommend you book at least four weeks in advance to ensure that dates are available. All bookings are subject to availability.
Please allow 2 hours for the full experience.
Please note this is a group experience and you may have to participate in groups of up to 18 guests.
What about insurance?
We hold public liability insurance.
You will not be liable for accidental damage to equipment, except where damage has been caused as a result of recklessness or wilful negligence.
Please ensure you are familiar with these terms and conditions prior to your experience.
Rum Tasting Experience (with Sharing Cocktail)
Participant Guidelines:
- Minimum age: 18
- This experience is self guided
- There is no disabled access
- 🌴Please mention any food /drinks related allergies to staff before commencement
- No spectators or children are permitted
- The experience content, equipment used and restrictions may vary
Availability:
The experience is available Monday to Friday throughout the year at the following times:
Mon, Tues, Wed, and Thurs: 17.00 – 21.00
Fridays: 17.00 – 18.30.
Excluded dates may apply.
Full contact details are required at time of booking.
Please select a date, your desired time of arrival so we can check availability and book you in.
We recommend you book at least four weeks in advance to ensure that dates are available. All bookings are subject to availability.
Please allow 1 hour for the full experience.
2 hour time slot can be booked if you would like to stay for dinner and more drinks.
If you need to change the date of your experience, we do require 48 hours minimum notice.
Please arrive on time as group sessions will not wait for late running guests, please call us if you’re running late so we can accommodate you.
Please mention any food /drinks related allergies to staff before commencement.
We allow a courtesy wait time of 15 minutes from the time of your reservation before your table is released.
Tropical Cocktail Masterclass
Participant Guidelines:
- Minimum age: 18
- There is no disabled access
- The experience is not recommended for pregnant women
- 🌴Please mention any food /drinks related allergies to staff before commencement
- No spectators or children are permitted
- The experience content, equipment used and restrictions may vary
Availability:
The experience is available Friday to Sunday throughout the year. Excluded dates may apply.
Friday: 17.30
Saturday: 14.00
Sunday: 15.00
We recommend you book at least four weeks in advance to ensure that dates are available. All bookings are subject to availability.
Please allow 1 hour for the full experience.
What about insurance?
We hold public liability insurance.
You will not be liable for accidental damage to equipment, except where damage has been caused as a result of recklessness or wilful negligence.
Please ensure you are familiar with the terms and conditions of the experience.
How it works:
All you have to do is pay for the experience you wish to purchase and we’ll send a voucher and booking information to you or directly to the recipient, then you just need to check the info and book your experience.
Romantic Cocktail Making Experience
Participant Guidelines:
- Minimum age: 18
- This experience is self guided
- There is no disabled access
- 🌴Please mention any food /drinks related allergies to staff before commencement
- No spectators or children are permitted
- The experience content, equipment used and restrictions may vary
Availability:
The experience is available Monday to Friday throughout the year.
Mon, Tue, Wed and Thu: 17:00 – 21:00
Fri: 17:00 – 18:30.
Excluded dates may apply.
We recommend you book at least four weeks in advance to ensure that dates are available. All bookings are subject to availability.
Please allow 1 hour for the full experience.
We can book you in for a 2 hours’ time slot if you would like to stay for some nibbles/drinks.
Please choose the date, time of arrival and we can check availability and book you in.
We will need a full name and mobile number too.
If you need to change the date of your experience, we do require 48 hours minimum notice!
Please mention any food /drinks related allergies to staff before commencement
Please arrive on time!
We allow a courtesy wait time of 15 minutes from the time of your reservation before your table is released.
Allergen Information
☀️ Before you order, please make our staff aware of any allergies.
☀️ Our products, both cocktails and food, are made in the same location as, and may also contain, known food allergens.
☀️ We also utilise vegan pasta straws in many of our cocktails that contain gluten. Gluten-free straws are available on request.
☀️ For more information about our ingredients, please speak to our staff.
☀️ Our Thai cuisine is freshly prepared to order and delivered by our neighbouring sister restaurant, Rabieng Thai.
Privacy Policy
The Privacy Policy applying to users of this website and the owner, Laki Kane Limited, can be viewed by clicking here.
Contact Us
For more information on the above please don’t hesitate to contact us.
